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Introduction

Criteria for Accreditation

Social Work Accreditation Board

 Renewal

Secretariat 

FAQ

 

ACCREDITATION SYSTEM FOR SOCIAL WORKERS AND SOCIAL SERVICE PRACTITIONERS

 


The Ministry of Community Development, Youth and Sports, together with the National Council of Social Service and Singapore Association of Social Workers (SASW), has implemented an Accreditation Framework for Social Workers and Social Service Practitioners on 1 April 2009. The primary objective of accreditation is to ensure professional standards among social work practitioners. The Social Work Accreditation Board (SWAB) which comprises representatives from the three organizations, employers and the universities was set up to oversee the accreditation process.

Accreditation is open to two primary groups, namely Social Workers and Social Service Practitioners.  By definition, “Social Workers” are those with a degree and graduate diploma in Social Work or a recognised Social Work qualification. “Social Service Practitioners” are those who are performing social service functions such as intake, assessment, information and referral, outreach, home visits and financial assessment for the major part of their work but are without social work qualifications. Examples of Social Service Practitioners are counsellors, programme executives, and youth and community workers.

 

 

Criteria for Accreditation

 

To be accredited within the respective categories, Social Workers and Social Service Practitioners must meet the following criteria:

 

Social Workers
(Practitioners with recognised Social Work qualifications acceptable to SWAB)

New Graduate/Entrant[1]
[to qualify to be accredited as
Registered Social Worker–Provisional (RSW-P)]

 

Practising Social Worker

[to qualify to be accredited as
Registered Social Worker (RSW)]

Entry Requirements

 

·         Less than 1 year of full-time practice locally in a social work position

·         2 character references from peers and/or employers

 

Entry Requirements

 

·         1 year of full-time practice locally in a social work position

·         80 hours of relevant training[2]

·         1,000 hours of supervised practice[3] during study and/or employment; if you have completed your first degree or graduate diploma in Social Work in year 2010 and thereafter, your hours of supervised practice during employment must be obtained from a supervisor with a recognised social work qualification and at least 3 years of social work experience. A supervisor who is a RSW would be considered as having a recognised social work qualification.

·         2 character references from peers and/or employers

[1]New Graduate/Entrant” refers to social work trained personnel with less than one year of full-time practice locally in a social work position
[2] Relevant training” refers to all in-house and externally conducted training in a social work or social work related area which would enhance the professional delivery of services by the social worker in his / her area of work;  documents showing proof of courses / workshops / conferences attended or in-house training endorsed by the social worker’s employer would be acceptable as proof of having received the relevant training hours stipulated.
[3]Supervised practice” refers to a social worker having the opportunity to consult regularly throughout his / her term of employment with immediate supervisor and external experts, when discharging his / her duties; evidences of supervised practice include formal and informal case discussions (direct contact such as face-to-face supervision and tele-conferencing, and indirect contacts such as emails, reports etc), case conferences and professional meetings.

Social Service Practitioners
(Practitioners without a Social Work qualification or a recognised one)

Graduate
[to qualify to be accredited as
Registered Social Service Practitioner (RSSP)]

Non-Graduate

[to qualify to be accredited as
Registered Social Service Practitioner (RSSP)]

Entry Requirements

  • 3 years of direct full-time related work experience
  • 240 relevant training hours over 3 years
  • 300 hours of direct supervision[4]
  • 2 character references from peers and employers, of which one must be from current employer

 

Entry Requirements

·         10 years of direct full-time related work experience in the sector

·         300 hours of direct supervision[4]

·         2 character references from peers and employers, of which one must be from current employer

 

[4] "Direct supervision" refers to a social service practitioner having been assigned a qualified professional, for example, a senior social worker, who has regular face-to-face supervision sessions with the social service practitioner with the main objective of guiding him / her to be better equipped with the necessary knowledge and skills to excel in his / her role as a social service practitioner. Direct supervision has the quality of professional engagement such as exchanges of professional views, demonstration / display of a skill and modeling that would allow the social service practitioner to learn, clarify and perform in his / her job.

3-Year Window Period for Accreditation of SSPs

There will be a 3-year window period for SSPs to obtain accreditation status. SSPs who are accredited during the 3-year window period can continue to renew their accreditation so long as they are working in social service positions and can fulfill the criteria for renewal. However, there will not be any accreditation for new entrants to social service positions without recognised social work qualifications beyond the 3-year window period commencing 1 April 2009.

Funding Support for SSPs acquiring Recognised Social Work Qualifications

Funding support of up to $20,000 is available for SSPs to acquire a recognised social work qualification.  For more information, please click here.

 

Social Work Accreditation Board

The Social Work Accreditation Board (SWAB) has been set up to evaluate and endorse applications for accreditation. SWAB  comprises the following members who have been appointed by the Ministry of Community Development, Youth and Sports (MCYS):

Name of Representative

Appointment in the

Social Work Accreditation Board

Mrs Corinne Koh
Director of Social Welfare
Ministry of Community Development, Youth and Sports

Chairman

Dr Aline Wong
Academic Advisor & Board Member
SIM University

Member

Ms Tina Hung
Deputy Chief Executive Officer
National Council of Social Service

Member

Mr Gilbert Fan (till 24 July 2009)

Former President

Singapore Association of Social Workers

 

Dr Kalyani K. Mehta (from 25 July 2009)
President
Singapore Association of Social Workers

Member

Dr Rosaleen Ow
Head, Social Work Dept
National University of Singapore

Member

Ms Morene Sim
Executive Director
Students Care Service

Member

Mr Abdul Halim Aliman
Director, Community Development
Yayasan Mendaki

Member

 

Secretariat of Accreditation

The Singapore Association of Social Workers is appointed to provide Secretariat services for Accreditation. The Secretariat will provide support to the Social Work Accreditation Board in the administration of the accreditation system. The Secretariat comprises the following personnel:

  • Head, Accreditation – Ms Nancy Teo
  • Senior Executive, Accreditation – Ms Jade Lim
  • Administrative Executive, Accreditation – Ms Serene Tng

Functions of Accreditation Secretariat

1.   To process new applications and renewal of applications.

2.   To provide secretariat support to the Accreditation Board.

3.   To conduct public education and to promote the Accreditation System to potential applicants.

4.   To maintain records of accredited social workers and accredited social service practitioners.

5.   To answer queries.

6.   To handle complaints.

7.   To update accredited members on training and other matters.

8.   To review training matrix and/or CPE (Continuing Professional Education) credits.

 

Fees

No fees will be levied for accreditation.

Renewal of Accreditation Status

The accreditation status is valid for 2 years. Registered Social Workers-Provisional, Registered Social Workers and Registered Social Service Practitioners must fulfill 160 Continuing Professional Education (CPE) Credits during the two year period to qualify for renewal. Of these, 60 CPE Credits must be from structured activities [1 CPE Credit – 1 CPE Learning Hour]. The CPE credits can be obtained through structured and unstructured activities as shown in Table 1 and Table 2 below.

TABLE 1 - STRUCTURED ACTIVITIES

(Minimum: 60 CPE Credits)

Category

Criteria

CPE Credit

Category 1(a)

Formal Study courses

Relevant graduate or diploma courses on social work or other areas that are related to the social service sector.

1 CPE Credit for each contact hour

Category 1 (b)

Formal / Structured Lectures, short courses, conferences, workshops and seminars

Attend lectures, short courses, conferences, workshops and seminars which are relevant to social workers and social service practitioners on professional development, legal/ethical issues or management.

 

Examples of Approved Courses:

All structured educational and training programmes and activities conducted by the Social Service Training Institute (SSTI), the Family Resource and Training Centre (FRTC) and completed Competency Units (CUs) within the Community and Social Services Workforce Skills Qualifications (CSS WSQ) Framework.

 

Their website addresses are as follows:

 

http://www.ssti.org.sg/

 

http://www.sasw.org.sg/site/frtc-sasw-training-academy/training-programmes.html

 

http://app2.wda.gov.sg/wsq/contents/contents.aspx?contid=968

1 CPE Credit for each contact hour

Category 1(c)

Formal / Structured in-house training

Attend structured in-house training which are relevant to social workers and social service practitioners on professional development, legal/ethical issues or management.

 

 “Structured” refers to the presence of course objectives, curriculum and a trainer to impart knowledge/skills.

1 CPE Credit for each contact hour

Category 2

Participation in Professional Boards and Committees

(a)

Members of Boards of local Professional Institutions or relevant government agencies

8 CPE Credits per organisation

(b)

Member of relevant professional or working committees of professional associations or government agencies

4 CPE Credits per committee

(Maximum of 32 CPE Credits for this category)

Category 3

Contribution to relevant social work or management knowledge

(a)

Conduct Formal / Structured lectures, seminars, conferences or training courses for the first time. (Exclude regular lectures by full-time lecturers)

4 CPE Credits for each lecture hour or part thereof

(b)

Conduct Formal / Structured lectures, seminars, conferences or training courses after the first time. (Exclude regular lectures by full-time lecturers)

2 CPE Credits for each lecture hour or part thereof

(c)

Write or edit articles or papers published in distinguished publications, conference proceedings, professional journals or books.

5 CPE Credits for each topic

(d)

Write or edit articles or reports for publications related to the social work profession or social services.

2 CPE Credits for each article or report

TABLE 2 - UNSTRUCTURED ACTIVITIES

Category

Criteria

CPE Credit

Category 1

Self-study of relevant topics

(a)

Reading of relevant professional, ethical or scholarly publications related to the social work profession or social services.

1 CPE Credit for every 2 hours

(Maximum of 64 CPE Credits for this category)

(b)

Listening / viewing audio / video tapes on relevant topics or taking correspondence courses. 

Category 2

In-house training and discussion

(a)

Conducting informal in-house training and presentations to colleagues

1 CPE Credit per hour

(Maximum of 64 CPE Credits for this category)

(b)

Attending informal in-house learning and sharing sessions

“Informal” refers to a two-way learning and sharing session among participants without a trainer.

1 CPE Credit for every 2 hours

(Maximum of 64 CPE Credits for this category)

Category 3

Professional Membership

(a)

Membership in professional social work bodies and related professional bodies.

2 CPE Credits per organisation

(Maximum of 4 CPE Credits for this category)

Category 4

Relevant social work activities

(a)

Attending professional and technical courses which are not covered under Structured Activities category 1(b) and 1(c)

1 CPE Credit for every 2 hours

(Maximum of 64 CPE Credits for this category)

(b)

Attending organised group visits to VWOs and other agencies

 Updated as at 04/08/2010

Application Forms (Click on the following to download the forms)

Application form for Accreditation as Registered Social Worker-Provisional

Application form for Accreditation as Registered Social Worker

Application form for Accreditation as Registered Social Service Practitioner

 

Frequently Asked Questions

1. Why is there a need to accredit Social Workers (SWs) and Social Service Practitioners (SSPs)?

The accreditation system is put in place to

  • ensure professional standards of Social Work practice
  • promote continuing education and training of SWs and SSPs
  • improve the professional image of SWs and SSPs
  • groom leaders to guide young SWs and SSPs

2. What are the recognised Social Work qualifications that can be obtained in Singapore?

National University of Singapore

  • Bachelor of Arts (Social Work)
  • Bachelor of Social Sciences (Honours) in Social Work
  • Graduate Diploma in Social Work
  • Master of Social Sciences (Social Work)

SIM University

  • Bachelor of Social Work
  • Bachelor of Social Work (Honours)
  • Graduate Diploma in Social Work
  • Master of Social Work

Monash University 

  • Bachelor of Social Work
  • Bachelor of Social Work (Honours)

3. If I am a Registered Social Service Practitioner and want to become a Registered Social Worker, must I go for courses to do so?

Yes. To become a Registered Social Worker under the accreditation system, you would need to possess a recognised social work qualification as stated in the answer to Question 2.  

Social service practitioners who have been in service for three years could qualify to apply for funding support of up to $20,000 to enable them to acquire a recognised social work qualification.

4. Apart from the Social Work courses at Monash University, what are the other foreign Social Work programmes acceptable for accreditation?

Foreign Social Work programmes that are recognised by Singapore Association of Social Workers and the Social Work Accreditation Board (SWAB) will be acceptable. Generally, SWAB would recognise foreign social work degrees if they are accredited or recognised by an accrediting body in the country and year in which the degree was awarded. If no such body exists, the degrees must be recognised by the relevant authority for social work practice in that country.

5. Can volunteer experience be counted as part of the years of experience required for accreditation?

Volunteer experience will not be counted in chalking up the number of years of experience required for accreditation. The experience must involve full-time employment.

6. Must the 80 hours of relevant training and 1,000 hours of supervised practice (two of the entry requirements for practising social workers) be accumulated over a stipulated time period?

No. As long as the applicant has accumulated 80 hours of relevant training and 1,000 hours of supervised practice at the time of application, he / she would be deemed as having met those requirements regardless of the duration taken to achieve those hours. It does not have to be all from one employment but could be acquired through an accumulation of work experience in different employments.

7. How can the 1,000 hours of supervised practice be acquired?

The 1,000 hours of supervised practice could include the number of hours of field placements or practicum during study and the hours of professional supervision received from a supervisor during current and/or previous employment. It can be from either one of the two options or a combination of both so long as they total 1,000 hours.

8. Must the supervisors providing professional supervision during employment have certain qualifications?

If you have completed your first degree or graduate diploma in Social Work in year 2010 and thereafter, your hours of supervised practice during employment must be obtained from a supervisor with a recognised social work qualification and at least 3 years of social work experience. A supervisor who is a Registered Social Worker would be considered as having a recognised social work qualification. If you have completed your first degree or graduate diploma in Social Work before 2010, it is not mandatory for you to fulfill this condition but you are encouraged to do so.

9. When was the Accreditation System implemented?

Accreditation was implemented on 1 April 2009. The following websites carry more information and application forms:

10. Is accreditation mandatory?

Accreditation is not mandatory currently. Social Workers and Social Service Practitioners will be informed through their VWOs ahead of time if accreditation were to be made mandatory in future.

11. Is the accreditation system restricted to social workers in the Social Service Sector? What about social workers in the other sectors (healthcare, schools etc)?

No, accreditation is not restricted to social workers in the social service sector. It is open to all social workers practising in Singapore.

12. If I had been a Registered Social Worker with SASW before and would like to be accredited, do I still need to apply for it?

Yes. The requirements for accreditation are different from those for SASW registration which had ceased on 31 March 2009. Hence, if you wish to be accredited, you would need to submit an application for accreditation even though you had been a Registered Social Worker with SASW prior to 1 April 2009.

13. Do I need to be a member of SASW in order to be accredited?

No. You do not need to be a member of SASW in order to be accredited. However, you may apply for both SASW membership and accreditation in the same application form provided on this website.

14. Can Programme Executives/ Youth Workers be accredited?

The accreditation system is for Social Workers and Social Service Practitioners as defined below:

“Social Workers” refer to new graduates and current practitioners with social work qualifications, i.e. Degree in Social Work or a Graduate Diploma in Social Work or a recognised Social Work qualification acceptable to the Singapore Association of Social Workers and the Social Work Accreditation Board.

“Social Service Practitioners” are those who are working in the capacity of social workers performing social service functions for the major part of their work but are without social work qualifications.

Programme Executives/ Youth Workers who are not social work trained but are performing social service functions for the major part of their work can qualify to be accredited Social Service Practitioners if they meet the entry requirements for Social Service Practitioners.  They can become accredited Social Workers if they go on to acquire a recognised Social Work qualification and also fulfill the other entry requirements for accreditation.

15. Are registered social workers better than registered social service practitioners?

Both registered social workers and social service practitioners under the accreditation system are recognised as professionals delivering social services to clients.  The difference between the two groups lies in the formal social work training that the social workers have gone through for relevant knowledge, skills and intervention techniques to handle clients of various needs. SSPs who choose social work as a profession, are encouraged to undergo formal social work training to gain knowledge and skills that would further aid them in providing quality service to clients.

16. What happens if a practising social worker or social service practitioner does not meet the requirements for accreditation on 1 April 2009?

As accreditation is not mandatory at present, social workers who do not meet the entry requirements on 1 April 2009 can apply for accreditation at a later date when he / she is able to fulfill the requirements for accreditation.

17. How often is the accreditation status renewed and what are the requirements for renewal?

Accreditation status is renewed every two years. Registered Social Workers-Provisional, Registered Social Workers and Registered Social Service Practitioners must fulfill 160 Continuing Professional Education (CPE) Credits during the two-year period to qualify for renewal. Please refer to the CPE Matrix on this website for details on how the credits can be accrued.

18. Is there a fee chargeable for accreditation and renewal?

No fees will be levied for accreditation and renewal.

As there is a window period of 3 years from 1 April 2009 to 30 March 2012 for social service practitioners to be accredited, they are encouraged to take up a degree or graduate diploma in social work to qualify for accreditation as a social worker if they do not qualify for accreditation as a social service practitioner during this period.  

 

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